What you will be doing
- Identify expansion opportunities and up-selling customers.
- Follow up on prospect and customer emails and questions.
- Train and onboard new customers and help them be successful.
- Manage churn and build relationships with our customers.
Who are we looking for?
- Positive is your middle name. You enjoy collaborating with your clients and are driven by collaborative successes.
- Communication is one of your talents, and you know how to have strategic conversations on C-level, just as down-to-earth discussions on day-to-day topics with a marketing team employee.
- You are a critical thinker with an analytical mindset, looking for how to improve your work and that of your colleagues, as well as your clients results.
- At least 2 years of experience in customer success, sales or project management, preferably in a SaaS-based company.
- You are fluent in English (written and spoken), Dutch is a plus.
- You live in Belgium and have a work permit.
What we can offer you?
- A competitive salary with additional benefits.
- Access to the Wenite network.
- The opportunity to help build a company that is in the process of building out its global presence.
- Huge growth and learning potential.
- Everything you need to get the job done. Including a Macbook Air.
- Flexible working hours.
- Fun team activities and afterworks.