Identify expansion opportunities and up-selling customers.
Follow up on prospect and customer emails and questions.
Train and onboard new customers and help them be successful.
Manage churn and build relationships with our customers.
Who are we looking for?
Positive is your middle name. You enjoy collaborating with your clients and are driven by collaborative successes.
Communication is one of your talents, and you know how to have strategic conversations on C-level, just as down-to-earth discussions on day-to-day topics with a marketing team employee.
You are a critical thinker with an analytical mindset, looking for how to improve your work and that of your colleagues, as well as your clients results.
At least 2 years of experience in customer success, sales or project management, preferably in a SaaS-based company.
You are fluent in English (written and spoken), Dutch is a plus.
You live in Belgium and have a work permit.
What we can offer you?
A competitive salary with additional benefits.
Access to the Wenite network.
The opportunity to help build a company that is in the process of building out its global presence.
Huge growth and learning potential.
Everything you need to get the job done. Including a Macbook Air.